Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Free Shipping Worldwide
30-Day Guarantee
Frequently asked questions
Yes. Moudier ships to customers in multiple countries worldwide.
Shipping availability will be confirmed during checkout based on your delivery address.
Yes. Standard shipping is free on all orders.
Express shipping may also be available for selected destinations. The price and estimated delivery time will be displayed at checkout.
Orders are normally processed within 1–3 business days.
Estimated delivery times after dispatch are:
Delivery estimates may vary due to customs, local carriers, public holidays, or circumstances outside our control.
Once your order has been dispatched, you will receive an email containing your tracking number or tracking link.
You can also track your order through the Track Your Order page on our website.
No. Customers are not required to pay additional customs duties or import taxes upon delivery.
Any applicable import charges are covered by Moudier, so the amount shown at checkout is the final amount you will pay.
Each product page includes information about the recommended age, contents, size, materials, and any relevant safety guidance.
Parents and guardians should review this information before purchasing and supervise children when recommended.
We make every effort to represent our products accurately.
Small variations in color, measurements, packaging, or decorative details may occur due to screen settings, photography, or production updates.
These differences do not normally affect the product’s purpose or quality.
For costumes and clothing, please check the size guide on the product page and compare it with the child’s measurements.
We recommend choosing based on measurements rather than age alone.
Yes. Moudier is hosted by Shopify and uses secure payment processing.
Your complete card information is processed securely by authorized payment providers and is not directly stored by Moudier.
The available payment methods will appear during checkout and may vary by country.
They may include major credit cards, digital wallets, and other secure payment options.
Yes. Eligible products may be returned within 30 calendar days from the delivery date.
The product must generally be unused and returned with its original packaging, labels, accessories, and components.
Please read our Return and Refund Policy for the complete conditions.
For change-of-mind returns, the customer is responsible for the return shipping cost.
When a product is confirmed to be damaged, defective, incomplete, or incorrect, Moudier will cover reasonable return shipping costs when a return is required.
Contact us at support@moudier.com and include:
Our team will review the case and provide an appropriate solution, which may include a replacement or refund.
Contact us at support@moudier.com as soon as possible.
We will try to make the requested change, but changes and cancellations cannot be guaranteed after processing or dispatch has begun.
Moudier is an online children’s store offering toys, costumes, creative activities, and thoughtfully selected products designed to encourage imagination, creativity, and joyful play.
You can contact our customer support team at:
Email: support@moudier.com
Please include your order number when contacting us about an existing purchase. Our team will respond as soon as possible during business days.